From November 2021, Infoxchange no longer supports the Microsoft Internet Explorer web browser. If you currently use Internet Explorer, we encourage you to consider switching to a supported browser. If you are unsure which browser you are currently using, you can find out on the Admin > About tab after you log in. More information about support for Internet Explorer and other browsers can be found here
Access to CIMS is provided solely to authorised users.
By logging on to this application you accept the CIMS Conditions of Use and you affirm that you understand that penalties may apply for misuse of CIMS and the information it contains.
All access to the CIMS system is logged and monitored.
SHS staff can access CIMS e-learning modules available on the Homelessness NSW website.
Click the links below to access CIMS Training:
Update to PWI Notifications
An update has been made to the Notifications tab in CIMS to improve the accuracy of notifications for PWI tasks. The change ensures that only support periods flagged in the Status update as having a case plan are identified for review. This will reduce the number of PWI tasks in the Notifications tab.