Access to CIMS is provided solely to authorised users.
By logging on to this application you accept the CIMS Conditions of Use and you affirm that you understand that penalties may apply for misuse of CIMS and the information it contains.
All access to the CIMS system is logged and monitored.
The following training is available:
- CIMS Foundation Training (for new CIMS users)
- CIMS Access Functions Training
To register for this training, please create an account at https://dcj.chandlermacleod.com/
For further assistance with CIMS and SHS training, please contact Managed Training Services:
Phone: 1300 361 787
Email: [email protected]
You can also access the CIMS Online Learning and Support Tools provided by Homelessness NSW here.
Capturing the impact of COVID-19 on SHS services
Clients who receive assistance
If a client is seeking support as a result of the Coronavirus (COVID-19) crisis, under Reason for seeking assistance, please select all reasons categories that apply (e.g. Financial difficulties, Employment difficulties, Medical issues) PLUS category ‘Other’, and record COVID-19 in the free text field.
Unassisted people
If a requested service cannot be provided as a result of the Coronavirus (COVID-19) crisis, please select all reasons categories that apply PLUS category ‘Other’, and record COVID-19 in the Notes field”.
System notes have been added to the support period and Unassisted forms in SHIP with this information.
All SHS Providers
Due to recent changes to Centrelink payments, please ensure you have read AIHW Newsletter dated March 2020.
You can also find this document in CIMS: ADMIN Menu / Documents tab / SHS: AIHW Newsletter - Mar 20.